We are currently seeking an engaging, detail-oriented Front Desk Attendant to join our team for the summer season (June through September), with the opportunity for continued employment into our winter season.

As a Front Desk Agent at Island Lake Lodge, you will manage the day-to-day operations of our main reception desk, including guest check-ins and reservations for the hotel, spa, restaurant, and hiking program. You will be the nerve center of our operation as such you will know everything running smoothly while knowing a little bit about everything.

What You’ll Be Doing:

• Managing guest arrivals and departures

• Coordinating reservations for accommodations, spa services, dining, and guided hikes.

• Handling guest inquiries with professionalism and a solutions-focused approach

• Processing transactions and supporting retail sales

• Maintaining clear communication across departments to ensure a seamless guest experience

• Thriving in a fast-paced environment where multitasking is key

What We’re Looking For:

• Experience in customer service and cash-handling procedures

• Moderate to high level of comfort working with computers

• Enjoy interacting with clientele and find providing exceptional service important and rewarding.

• Prefer a fast-paced environment, where multi-tasking is required

• Positive, team-based approach to responsibilities

• Applicants must be willing to work evenings, weekend and holiday shifts.

Why Work at Island Lake Lodge:

• A friendly and positive team environment

• Competitive compensation

• Staff discounts on food, drinks, and merchandise

• Complimentary staff meals

• Product deals and discounts from our amazing partner's

• Staff shuttle available to/from town to the Lodge for most shifts