Job Description:
We are seeking a motivated, detail-oriented individual to join Island Lake Lodge as a Wedding and Event Sales Coordinator, based in our downtown office. The ideal candidate is highly organized, possesses impeccable phone and email etiquette, demonstrates strong communication and customer service skills, and has a keen eye for detail. This role requires the ability to build and maintain strong relationships with both guests and colleagues.

Primary responsibilities include coordinating and executing weddings and events at Island Lake Lodge. You will also play an integral role within the Sales and Reservations team, providing support on reservation-related matters during peak periods as needed. Working closely with Management, you will help develop wedding and event packages that showcase the very best of Island Lake’s exceptional facilities, ensuring seamless execution and unforgettable experiences for our guests.

Job Responsibilities:

• Drive lead generation through focused sales efforts, including trade shows, website inquiries, blogs, social media, database management, and email campaigns.

• Prepare and manage quotes and contracts for inquiries and confirmed bookings.

• Conduct trend analysis to identify current and emerging wedding markets locally and within the broader industry.

• Design optimal events tailored to client needs while aligning with the capabilities and offerings of Island Lake Lodge.

• Collaborate closely with vendors, partners, and Island Lake Lodge operations to ensure events are well planned, clearly communicated, and successfully executed.

• Lead and oversee weddings and events at the lodge, with support from the on-site team; be present on location as required for event execution.

• Work closely with the Reservations department to ensure lodging and package details are clearly understood and efficiently booked (Weddings, Summer FIT, and Winter stays). Develop a strong working knowledge of support systems, including Maestro and Silverware.

• Assist with the distribution of marketing materials and the maintenance of client databases.

• Become familiar with skiing terminology and gain an understanding of Island Lake Lodge’s terrain and offerings.

• Demonstrate a collaborative, team-oriented approach that contributes to the overall success of Island Lake Lodge.

Skills and Experience Required:

• Highly organized, detail-oriented, outgoing, and patient, with the ability to work closely with both clients and team members.

• Minimum of two years of sales experience.

• Proven experience in event planning and coordination.

• Excellent communication, organization, and follow-up skills.

• Self-motivated with the ability to work independently and manage competing priorities.

• Demonstrates consistent professionalism, strong judgment, and attention to detail.

• Strong computer skills, with proficiency in Microsoft Office applications.

• Experience with Property Management Systems or hotel reservation software is considered an asset.

• Able to work evenings and weekends as required to execute contracted weddings and events. Must be available full-time during peak wedding and event seasons, including weekends.

• Experience and knowledge of food and beverage and the tourism industry.
  

Why work at Island Lake Lodge?

• Competitive compensation, seasonal bonuses

• Extended Health Benefits package

• Staff discounts on food, drinks, and merchandise

• Product deals and discounts from our amazing corporate partners

• A friendly and positive team environment

We thank all applicants for their interest however only those candidates eligible to work in Canada will be considered.