Guest Services
Escape the Ordinary! Come experience our version of an 'Office with a View' working in one of the most unique and authentic lodges in Canada with an unparalleled work environment.
With over 30years of operation, Island Lake has gained a reputation for providing life changing experiences for both guests and staff alike. From a unique culinary program, to cat-skiing, biking, hiking, full spa and dedicated staff, Island Lake is a gem of the Canadian Rockies. www.islandlakelodge.com
Do you have an outgoing personality and excellent communication skills? Put these assets to use working in our Guest Services department as our Front Desk/Concierge attendant at our Lodge this Summer. As a member of the Guest services team, you will be an integral part of our guest’s experience at the lodge. Providing personalized service and assistant to our hotel guests. Handling the day to day operations at our main reception desk, involving check-in and check-out procedures, as well as handling reservations for our Hotel, Spa, Restaurant, and Hiking program.
Job Requirements:
- Experience in customer service and cash-handling procedures
- Moderate to high level of comfort working with computers
- Enjoy interacting with clientele and find providing exceptional service important and rewarding.
- Great communication skills and professional attitude
- Prefer a fast-paced environment, where multi-tasking is required
- Positive, team-based approach to responsibilities
- Applicants must be willing to work weekends and holidays
Why work at Island Lake?
- A friendly and positive team environment
- Competitive compensation
- 20% Staff discounts on food, drinks, and merchandise
- Complimentary staff meals
- Product deals and discounts from our amazing partners
- Complimentary staff shuttle from downtown to/from the Lodge for most shifts
- A comprehensive Employee Assistance Program
- Health spending account for seasonal employees
- Opportunity for continued employments in our Winter season
- Department
- Guest Experience
- Role
- Concierge
- Locations
- Island Lake Lodge

Island Lake Lodge
Guest Services
Escape the Ordinary! Come experience our version of an 'Office with a View' working in one of the most unique and authentic lodges in Canada with an unparalleled work environment.
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